About Us

JAKALA is a company that works with data, artificial intelligence, and experience design to create meaningful and lasting impact on a global scale.

With a presence in over 30 cities across 21 countries, our teams combine expertise in strategy, technology, creativity, and operations to deliver personalized experiences and transformative solutions to our clients, powered by data and artificial intelligence. Jakalers are a diverse group of over 3,000 people, driven by passion, ambition, and brilliant ideas. It is precisely this unique combination of talents that is the defining factor behind our purpose: Together to get there.

Creating a better world is our ultimate goal: our ambition is to generate value for all our stakeholders in a sustainable way, with a particular focus on ethics, climate, and quality. In 2021, we chose to become a Benefit Corporation, demonstrating our long-term commitment and our determination to protect the principles and values that guide our actions every day.

We believe that diversity is the key to our success, and for this reason, we are committed to creating an inclusive work environment where everyone can feel valued for their uniqueness. All our job opportunities are open to candidates belonging to the protected categories under Law 68/99.

Meet the Insight Research (CRO) Team

At JAKALA’s Insight Research team, we transform data, behaviors, and opinions into strategic knowledge. We analyze markets, listen to users and consumers, design research, and interpret signals to guide marketing, communication, and business decisions. You’ll join a dynamic, multidisciplinary environment where analysis, curiosity, and empathy come together to generate clear, concrete, and actionable insights.

🎯 Every day will be different, but here’s a taste of what awaits you:

Analyzing website traffic and visitor behavior data to identify trends, opportunities, and areas for improvement
Create customized reports and dashboards to communicate key insights
Using qualitative User Experience analysis tools (Heatmaps/Scrollmaps/Session Recordings) to explain the insights gathered
Support the creation and monitoring of A/B tests aimed at finding the best user experience for users
Support the creation of surveys and user tests designed to understand users’ direct experience

💡 These qualifications are a great starting point for growing together:

Degree in statistics, data science, or a related field
Proficiency with Microsoft Office (Excel and PowerPoint in particular)
Strong passion for the world of analytics
Good knowledge of English

🚀We’d love it if you also have:

Knowledge of quantitative analysis tools such as Google Analytics and Adobe Analytics
Knowledge of qualitative analysis tools such as Hotjar and Contentsquare
Knowledge of optimization and A/B testing platforms (Adobe Target, Google Optimize, and similar)

 💜 Watch this video to discover why you should choose JAKALA as your next career step 

At JAKALA, we believe that people’s time and well-being should always be respected: we encourage working in the office 10 days a month. 
Our Total Rewards system includes exclusive deals for travel, restaurants, shopping, the gym, and leisure activities, as well as free telemedicine and mental health support services, designed for you and your loved ones.   
Investing in our selection process means receiving genuine support: a dedicated Recruiter will guide you with personalized feedback, career advice, and insights on your resume, regardless of the outcome of your application. No AI, just people. And, thanks to the Your Time Back initiative, we’ll give you back the time you invested in interviews through an empowerment program by Unobravo.

🌱 Ready to start?  

It’s not just an application. It’s a journey that begins now. Send us your resume: we can’t wait to meet you! 

Intern | Marketing Insight & User Experience Researcher (CRO)