Job description

We are Nacar.

A solution-first creative partner helping ambitious organizations shape and deliver the right products, services and experiences — with clarity, rigor and creative excellence.

Rooted in Palo Alto, Barcelona, and with studios in Bilbao, Guadalajara, Porto Alegre and China, we're a global team of 130+ Nacarians from more than 23 nationalities. This role will be based in our Barcelona studio.

Twenty years, 70 design awards and 10+ client ecosystems later, we've learned that creativity is only worth something when it turns into real solutions. That's why we work in a way that connects craft with systems — building things that don't just look right, but perform, scale and generate measurable value for our clients.

A Nacarian is a creative orchestrator, shaped by Criteria, Adaptability and Ownership. Someone who reads complexity, anticipates what matters, and moves fast with intent. We come from different disciplines — strategy, research, industrial and digital design, brand, service, engineering — but we share the belief that great ideas only matter when they become real.

Nacar is entering a new chapter. We're strengthening our capabilities, growing into new markets, and building the organization that will shape what's next. With a hybrid work model and flexible hours, we're powered by a culture of communication, collaboration and ownership — with the ambition of becoming the trusted creative decision partner for the leaders redefining the future of their industries.

If you're excited by building — not just joining — this is a great moment to be here.

Is this something you feel identified with?

We’re currently looking for a User Researcher to join our team in one of our top tier clients, playing a key role in creating useful and usable products & solutions and understanding user needs.

Job requirements

-What will your day to day be like?-

You will:

Understand business needs in order to design the research strategy
Design, plan and execute research plans for different projects at different stages of development, choosing the best methodology (quali or quantitative)
Analyze and report research findings (user behavior) to different stakeholders
Evangelize user-centered thinking and research best practices to reinforce a culture of informed, data-driven, and empathetic decision-making
Shape and evolve our user research processes and best practices, and help upskill other team members so that our collective expertise and understanding grows
Work in collaboration with Product Managers, Engineers, UI and other UXRs to address user-centered opportunities in a fast-paced, rapidly changing environment.

-What are we looking for?-

3 to 6 years of experience conducting user research for digital products or solutions
Hands-on experience applying quantitative and qualitative user research methods, remotely and in-person.
End-to-end experience with all aspects of the user research lifecycle
Ability to lead workshops, ideation exercises and product and service definitions
Excellent written and spoken English and Spanish
Strategic mindset. You can find a balance between user and business needs and identify opportunities that can result in new revenue streams
Good organization skills to work on multiple projects and meet deadlines, and a strong sense of ownership and initiative.
Care about accessibility and inclusive design
Great team player

-Why should you join?-

🔖Permanent contract.
💰Competitive salary
🏡Hybrid working model - you can either work from home or enjoy our beautiful studio (with free coffee and a great garden!).
🌈Join a dynamic +15 nationalities community and enjoy our team-building activities.
📚Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths.
✨26 paid vacation days.
💯Monthly allowance for internet costs and a budget for working-from-home materials.
🍎Health Insurance.
🚀Flexible working hours.
🆓Free tickets for the Palo Alto Market 😃

UX Researcher